01 Summary
Strategic designer and researcher with background in product design, exposure to global consulting operations, and field research in conservation and clinical contexts. Conducts qualitative research and systems mapping to surface barriers not visible from inside an organization. Produces frameworks that inform decisions across multi-stakeholder environments. MBA in progress.
Direct field experience working alongside clinical teams, community populations, and conservation organizations. Approach rooted in understanding how parts interact within a system before recommending what to change.
02 Experience
Marketing Coordinator
Costa Rica Te Enamora
Feb 2026 – Present
- Content production and campaign planning for a sustainable travel platform.
- Building content strategy and editorial frameworks from scratch.
Research Consultant
OET · Las Cruces Biological Station · Puntarenas
Mar – Apr 2025
- Designed and led a multi-stakeholder perception study across four audiences: local community, international visitors, tourism operators, environmental actors.
- Collected and analyzed 201 surveys and 10 in-depth interviews.
- Delivered perceptual maps, affinity diagrams, and institutional recommendations.
Operational Excellence Coach
Auxis Consulting — Focus Brands
2022 – 2023
Brands: Cinnabon, Auntie Anne's · Markets: UK, India, Malta, Cyprus, Greece
- Standardized service quality processes across five EUMEA markets.
- Built frameworks bridging global brand standards with local operating conditions.
Product UX Designer
eCovery GmbH · Leipzig, Germany
Apr 2020 – Nov 2021
- End-to-end UX for a certified digital physiotherapy application.
- User research, product definition, flows, wireframes, and prototypes.
- Coordinated between clinical and development teams throughout delivery.
International Sales
GERA Leuchten Vertriebs GmbH · Thuringia, Germany
Summer 2019
- Trade fair participation and client relations with non-German-speaking markets.
- Digital product catalog design for trade fair distribution.
UX Design Intern
DoubleDigit · San José
May – Aug 2018
- Information architecture, user flows, wireframes, and prototypes in an agile environment.
Senior Presentation Designer
McKinsey & Company · San José
Nov 2012 – Sep 2016
Promoted to Senior Designer, 2014
- Presentations and style systems for global consultants across practice areas.
- Mentored junior designers. Managed asset libraries and production processes.
Freelance Design Practice
Select clients · Costa Rica & Germany
2018 – Present
- Scientific communication design — Loma Linda Field Station, 2024.
- Web content strategy — TEC (Instituto Tecnológico de Costa Rica), 2018.